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Our retail security guard service is a fit for purpose security solution offering a complete range of loss prevention services to retailers in London.

Our retail security guarding and loss prevention service is the very best in it’s field. We specialise in fashion and jewellery retail and here is our little secret on how we achieve the top security service. 

We arrange an introductory meeting between one of our director’s and the prospective clients.

Ahead of the meeting we perform a mystery shop of the given store/stores

We then prepare our feedback for the introductory meeting and gain client insight in to what they are lacking from their current security company and what they expect from their next chosen security partner. 

A free no obligation quotation is then prepared and submitted within 24hrs for the front of house retail security officer/ loss prevention service. 

Once the quote has been agreed, the Director will recruit for purpose based on what has been agreed and ensure a time-based mobilisation plan is executed. 

Once the service has gone live and the retail security officer is placed we regularly visit the client to ensure KPI’s and deliverables are being met. 

Fahrenheit Security is able to provide retail security officers at short notice (under 24hrs) on a short-term basis or part time basis. Your business and security requirements will be dealt with discreetly, delicately and diligently. 

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Retail Guard London

Fahrenheit security is one of London 's leading security companies. If you are looking to partner with a London security company for bespoke security services then you have come to the right place.

 

Our London security services have been specifically designed for the corporate and retail security sectors.

 

We work in London's busiest shopping locations such as Mayfair, Marylebone, Fitzrovia, Knightsbridge, Chelsea, Victoria, Wembley, Hampstead, City of Westminster, Hackney, Camden, West End, City of London and Canary Wharf.

 

We offer the best security services in the security industry. Our security guards ready to protect your people, product and property.

We provide handpicked SIA Licensed London security guards who are consistent, capable, credible, dedicated and presentable.

 

Our security teams are extremely effective physical deterrents in protecting your assets. We work with only the finest security personnel to improve the front of house image and deal with issues as and when required. Some of areas of expertise to protect retailers from theft we provide are:

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Luxury Retail Security London

When it comes to Luxury Retail you won't get a security company that has more management experience that Fahrenheit Security. The Director's having worked with the worlds leading brands in luxury fashion such as Hermes, Fendi, Gucci and Cartier over the past decade know about delivering excellent customer service coupled with security.

We not only do we provide retail security officers that serve as a front of house meet and greet and a visual deterrent to would be undesirables but also a loss prevention awareness training programme for your retail team to help tamp out theft.

 

All our security guards are kept up to date with the latest shoplifting techniques and are undergo regular mystery shops to ensure a high level of service is maintained.

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 Watches & Jewellery Security London

We first put together a comprehensive security plan that highlights and mitigates weak points in a given watches and jewellery retail store. We control access points whilst not compromising on delivering excellent customer service skills.

We also have capabilities to provide Raid awareness training to counter smash and grab incidents, as a vital part of our security strategy we will assist our clients to:

  • Identify a safe room in the event of a robbery.

  • Standardise a process of drills in order to unify and standardise a tactic in dealing with many dilemma’s faced daily nationwide and internationally by those in high value article industries.

  • Exponentially develop staff and to lessen the impact of threat to employers and or employees and to candidates overall business.

  • To target harden a premise by changing the discipline of employees to heighten their personal awareness in relation to security.

  • Increase their raid and security awareness in the workplace.

  • Develop and plan contingency protocols leaving no stone unturned.

  • Be able to implement contingency plans in crisis management.

  • Deal with and perform duties in volatile situations.

  • Consider offenders tactics, their behaviour and suspicious activity

Art Gallery Security London

As part of our offering to art galleries and museums we offer a full assessment which includes soft security services and hard security such as CCTV cameras and merging the two to aid deterring vandalism and theft of high value goods. This is a differentiator between Fahrenheit and other security companies.

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Retail Security Services London

We take security seriously. From in store theft (internal and external) to the safety of your employees and customers our fully trained retail security guards will protect your London retail store or retail outlets out of town.

 

We can also provide public space surveillance operators to monitor cctv cameras for busier stores giving the security guard at the front of house an extra set of eyes across the store and also monitor for internal theft at the tills or back of house.

 

Our fashion retail security service will:

  • Maximise the recovery of goods and offer return on investment

  • Reduce unnecessary shrinkage within the given retail store

  • Deter individuals from committing acts of theft or fraud

  • Evidence taking ensure incidents are logged

 

Our retail security guards are key in achieving our outcomes through the security services they deliver.

 

Loss Prevention Company London

Retail security is essential in all retail outlets from department stores to a shopping centre or a stand alone store. All our guards and store detectives assist in keeping their given retail store or retail outlet secure and serve to climate theft by following our proven loss prevention security services programme. Our stop protocol for theft and shop lifting incidents is outlined below:

1.     A.S.C.O.N.E. / S.C.O.N.E. procedures to be followed.

2.     Take the individual into back of house area (if available) or deal with the individual(s) outside of the store.

3.     ASK to provide any items he/she did not pay for.

4.     Take Picture of the individual(s).

5.     Get a manager to provide receipt (in training mode) for item/s – Do not hand this to the shoplifter

6.     Ask for ID (not obliged to provide)

7.     Prepare a banning letter (one for the individual and one for us to be filed)

8.     If applicable allow them to opay for item, keep receipt so they can not exchange or return item/s to other stores!

9.     Call 101 to report crime and get CRN/CAD from operator. Dial 999 in case of Immediate danger.

10.  Read the banning order to the individual and explain he/she is not welcome back to any of our stores.

11.  Log an incident report

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Event Security Guards London

We understand that no two events are the same. That's why we offer a bespoke service, tailoring our offering to the specific needs of your event.

Whether you're hosting a small private function or a large public event, our security officers will be on hand to provide a professional and efficient service. Our experienced security guards have extensive experience in managing a wide range of events.

From start to finish, our fully trained security team will work with you to the highest standard in order to ensure that your event runs smoothly and a safe environment is provided for your patrons and/or customers. We can provide as much or as little additional security support as you need, including security planning, risk assessments, crowd control, and first aid trained security guards.

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Key holding and Alarm Response London

Key holding and alarm response is one of our shared service services. Response time matters, our current mobile security guards response time in central London is 22 minutes from receiving a confirmed activation.

 

Retail Security London

As part of our London security services offering we are able to undertake front of house security and loss prevention duties and provide an in-house feel to our service.

 

Our highly trained staff and exemplary standards and have a fantastic reputation amongst local businesses for delivering some of the best security guarding services in the local area.

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Upskill

 

With London being a hotspot for crime in the UK, we make sure that as a business we put a priority on training aiding a safer environment.

 

We provide a tailored upskill programme that details individual clients procedures, making sure our professional security guards are able to conduct their duties in a professional and efficient manner. Emphasis is placed on:

  • social media awareness

  • conflict management

  • incident reports

  • site specific retail security loss prevention training

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Real Time Criminal Activity Alerts

 

All our clients benefit from the real time intelligence system we are integrated in to as part of our London security services offering. This alert system will alert our retail security guards in-store via their phone to criminal activity in their area.

 

This service is linked-in with luxury fashion and jewellery retailers giving the Fahrenheit security guards an advantage in keeping our clients secure.

 

If you are having trouble with shoplifting, burglaries or anti-social behaviour be sure to contact us, our security services will help.

 

Safety and Security London

 

We provide managed London security services to the highest standards with wellbeing in mind.

 

Our commitment to health and safety is supported by being a SAFE contractor accredited UK security company which means we invest more, in having well trained health and safety aware security guards assisting any store or premises and its visitors.

 

Before we provide security guards we undertake a thorough security and risk assessment. This ensures all your security needs are met through structured and safe methodology.

Customer Experience